By accessing or using our Site, you agree to the following Terms of Service.
By visiting our Site and/or purchasing something from us, you agree to be bound by these terms. These apply to all users of the site, including browsers, customers, and content contributors.
We make every effort to ensure product information and pricing are accurate, but errors may occasionally occur. We reserve the right to correct any errors or update information without notice.
Products are subject to availability and may be discontinued at any time.
We reserve the right to limit sales of our products to any person or region.
All prices are listed in AUD and include GST (where applicable). Shipping fees are calculated at checkout.
We accept payments via Shopify Payments, PayPal, and other secure methods. By providing payment details, you confirm that the information is accurate and that you’re authorized to use that method.
All content on this site including logos, product images, and text — is the property of Quantro Trading and may not be used without written permission.
By purchasing or using any product sold on FlexiBackSupport.com, you acknowledge and agree that:
General Disclaimer
The products sold through this website, including the FlexiBack Lumbar Stretcher, are intended for general wellness, posture improvement, and relaxation purposes only. They are not medical devices, nor are they designed to diagnose, treat, cure, or prevent any disease or medical condition.
Consult Your Healthcare Provider
If you have any pre-existing medical conditions, spinal injuries, chronic pain, or have recently undergone surgery, you should consult with your doctor, physiotherapist, or healthcare professional before using the product.
Proper Use
Always follow the product instructions carefully. Do not use the product in a way that causes pain or discomfort. Stop using immediately if you experience any sharp pain, dizziness, or unusual symptoms.
Assumption of Risk
By using our products, you assume full responsibility for your own safety and agree to use them at your own risk. FlexiBack Support and its parent company, Quantro Trading (ABN: 99 714 712 534), will not be held liable for:
Any injuries, discomfort, or health complications arising from misuse or failure to follow instructions
Any incidental, consequential, or indirect damages (including medical costs or loss of income) related to product use
Any reliance placed on general information provided on our website or in product materials
No Medical Advice
Any information provided on this site, or by our team, is for educational and general informational purposes only and should not replace professional medical advice, diagnosis, or treatment.
Liability Cap
To the maximum extent permitted by law, our liability for any product defect, loss, or damage is limited strictly to the purchase price paid for the product.
We may update these Terms periodically. The latest version will always be posted on this page.
Questions about the Terms should be sent to support@flexibacksupport.com.